For healthcare, dental, and veterinary
A review reply that shows someone is a patient is a fact an agent should never quote.
Patients ask assistants who takes their insurance, who is taking new patients, and who they can see this week. Agents answer from Zocdoc, Healthgrades, insurer directories, and your site, and they cross-check your providers' credentials before they trust you.
We make practices readable to that process: credentials with license links, insurance and availability in plain text, and online scheduling an agent can complete.
What an agent needs from you
- Insurance accepted, new-patient availability, and provider credentials in HTML text, with links to board and license records.
- Services with prices where possible: cash-pay prices, cleanings, exams, common procedures.
- Online scheduling (Zocdoc or your practice-management booking link) on your site, Google Business Profile, and Apple Business.
- The specific schema type for your practice: Dentist, MedicalClinic, Physician, or VeterinaryCare, not a generic business type.
What your customers ask
- Find a dentist in Albuquerque taking new patients who accepts Delta Dental.
- Which vet near the Westside can see a dog this week?
- Best orthodontist near Uptown with reviews from parents.
Where agents look
Zocdoc, Healthgrades, insurer directories
These are the sources AI answers cite for dentists and medical practices after Google and Yelp, plus Vetstoria and Yelp for veterinary care.
Licensing and board records
Your providers' records with the NM Medical Board or the NM Board of Dental Health Care should match the names on your site and listings.
Your own provider pages
Health is high-stakes content. Named providers with real credentials, and services with cash-pay prices where you can publish them, are what an agent can quote.
Trust, reviews, and the rules
- Never confirm someone is a patient or discuss their care in a review reply. A reply that shows someone is a patient can be a privacy disclosure under federal health-privacy rules.
- Ask for reviews the same way you ask every patient, with no incentives and no filtering out unhappy patients first.
- Keep hours, including holiday hours, identical on your site, Google, Apple, Bing, and Yelp. An agent that finds two different closing times trusts neither.
What this usually costs with us
- AI Visibility Report: Free
- Found: $349/mo
- Picked: $749/mo
- Booked: $1,449/mo
All prices are before New Mexico gross receipts tax. Full pricing and terms →
Email me the checklist
Practice Review-Reply Checklist (privacy-safe)
How to ask for reviews agents cite without confirming someone is a patient in a public reply.
The page stays open. We email the PDF after you confirm a link from contact@abqaimarketing.com. We do not send it before that confirmation. Unsubscribe any time.
Healthcare, dental, and veterinary questions
Can we reply to reviews without risking a privacy violation?
Yes, if the reply never confirms the person is a patient and never mentions their care. Thank them for feedback in general terms and invite them to contact the office directly. We build that wording into your review workflow.
What should our practice publish first?
Insurance accepted, whether you're taking new patients, provider credentials with license links, and online scheduling, all as plain text an agent can read. Those four facts decide most healthcare recommendations.